It’s often said that it’s more cost-effective to keep new customers than attract new ones. Research indicates that not only does the cost of acquiring a new customer costs five to ten times more, but repeat customers spend, on average, 67% more. So how do you both keep your customers and get them to buy more? This […]
Cross-selling: the art of getting more sales from existing customers

Promoting your business – 3 things you can do TODAY
Make better use of testimonials – Ask happy customers for a quick sentence on why they use your company. – Confirm they are happy for you to use it in promotional materials. – Use it! Add it to your website, leaflets and adverts. Cross-sell to your existing customers – Tell your customers what else you […]
@HannahSookias
13th January, 2021Thank you for the kind mention @DerbyshireIS ! https://t.co/T10M5m315l
29th December, 2020
RT @charliemackesy: To the nurses and doctors and key workers. Thank you.. @NHSEngland ❤️ https://t.co/ULnbWoot5q
15th December, 2020Thank you very much @AKA_CM for your lovely festive parcel! Look forward to “seeing” you again in January and wish… https://t.co/DeqvKgmXwe
Hannah Sookias

Hannah’s experience working with both global and locally-based companies provides SMEs with creative ideas mixed with level-headed business sense.
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